ALOLKAI Lessons, Sessions & Packages

Single Sessions may be canceled within 48 hrs for a full refund. Lessons canceled 36 hrs or less notification will be rescheduled, No Refund. No Call / No show- No refund. All minors must accompanied by a parent during the session.

Packages are NON REFUNDABLE.You may reschedule your reservation up to 36hrs.  No Call / No show- you will loose a lesson credit.  

Shop Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Custom products cannot be returned no used equipment.

Additional non-returnable items:

  • Gift cards
  • Downloadable products

To complete your return, please contact us first to receive a RA #

You are responsible to ship your items insured and with tracking at your own cost for returns.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14  days. It can take a full billing cycle to see the return reflected on your statement.

Exchanges

We only replace items if they are defective or damaged.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us below.